Privacy Policy
Last updated: 2026-01-25 09:43Z
We value your privacy very highly. Please read this Privacy Policy carefully before using the TacTraq application (the “Application”) operated by JgSolutions, a(n) Sole Proprietorship formed in Germany (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. Our address is jgSolutions, Postfach 20 04 07, 51434 Bergisch Gladbach, Germany.Our phone number is +49 (0) 2202 9817237.
Your access to and use of the Application is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Application.
By accessing or using the Application, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Application.
What information we collect and store
We collect and store any and all information that you enter on this Application. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
Where we get this information
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Marketing and advertising
- Providing you with our website or application
- Enforcing our Terms of Service
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible.
Identifying information - Postal / Shipping address
Specific piece of information
Where we get this information
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Providing you with our website or application
- Enforcing our Terms of Service
- Marketing and advertising
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible.
Identifying information - Billing address
Specific piece of information
Where we get this information
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Providing you with our website or application
- Enforcing our Terms of Service
- Marketing and advertising
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible.
Identifying information - IP address
Specific piece of information
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
- (Web) Hosting services
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Providing you with our website or application
- Enforcing our Terms of Service
- Analytics
- Debugging to identify and repair errors
- Detecting security incidents
- Hosting our Application
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for analytics will not be possible;
- Our use of your data for debugging to identify and repair errors will not be possible;
- Our use of your data for detecting security incidents will not be possible;
- Our use of your data for hosting our Application will not be possible.
Identifying information - Email address
Specific piece of information
Where we get this information
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Marketing and advertising
- Providing you with our website or application
- Enforcing our Terms of Service
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible.
Identifying information - Device identifier
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
Legal basis for processing this information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Providing you with our website or application
- Enforcing our Terms of Service
- Debugging to identify and repair errors
- Detecting security incidents
- Processing or fulfilling orders or transactions
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for debugging to identify and repair errors will not be possible;
- Our use of your data for detecting security incidents will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible.
Identifying information - Alias
Specific piece of information
Where we get this information
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Processing or fulfilling orders or transactions
- Providing customer service
- Providing you with our website or application
- Enforcing our Terms of Service
- Processing payments
- Resolving disputes
What happens if we don't have the information
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for resolving disputes will not be possible.
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
- Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
How we use this information
- Analytics
- Detecting security incidents
- Enforcing our Terms of Service
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Providing you with our website or application
- Creating new features
What happens if we don't have the information
- Our use of your data for analytics will not be possible;
- Our use of your data for detecting security incidents will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for creating new features will not be possible.
Identifying information - Device location
Specific piece of information
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
- (Web) Hosting services
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
How we use this information
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Providing you with our website or application
- Enforcing our Terms of Service
- Analytics
- Debugging to identify and repair errors
- Detecting security incidents
- Hosting our Application
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
What happens if we don't have the information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for providing you with our website or application will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for analytics will not be possible;
- Our use of your data for debugging to identify and repair errors will not be possible;
- Our use of your data for detecting security incidents will not be possible;
- Our use of your data for hosting our Application will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.
With whom we share your personal information
We share the personal information below with the following categories of third parties for the following reasons:
Identifying information - Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Email service providers
- Financial transactions processors
- Government or law enforcement entities
Reason(s) for sharing
- To market to you via email
- To send you emails
- To manage our interactions with you
- To prevent, detect, and remove spam
- To process transactions
- To ship you your purchase
- To provide you with our application
- To transfer your information onto different platforms that we use to manage our interactions with you
- To fix bugs or identify and repair errors
- To analyze your interactions with us or our application
- To build new application features
- To detect and resolve security incidents
- To host our application
- To prevent or investigate criminal activity
- To prevent or investigate fraud
- To prevent, detect, and resolve security issues
- To comply with a legal obligation
Identifying information - Postal / Shipping address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Financial transactions processors
- Government or law enforcement entities
Reason(s) for sharing
- To provide you with our application
- To ship you your purchase
- To process transactions
- To comply with a legal obligation
- To prevent or investigate criminal activity
- To prevent or investigate fraud
Identifying information - Billing address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Financial transactions processors
- Government or law enforcement entities
Reason(s) for sharing
- To provide you with our application
- To ship you your purchase
- To process transactions
- To comply with a legal obligation
- To prevent or investigate criminal activity
- To prevent or investigate fraud
Identifying information - IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Government or law enforcement entities
- Data analytics providers
- Hosting providers
Reason(s) for sharing
- To comply with a legal obligation
- To prevent or investigate criminal activity
- To prevent or investigate fraud
- To analyze your interactions with us or our application
- To detect and resolve security incidents
- To host our application
- To provide you with our application
- To fix bugs or identify and repair errors
- To prevent, detect, and remove spam
- To prevent, detect, and resolve security issues
Identifying information - Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Email service providers
- Financial transactions processors
- Government or law enforcement entities
Reason(s) for sharing
- To market to you via email
- To send you emails
- To manage our interactions with you
- To prevent, detect, and remove spam
- To process transactions
- To ship you your purchase
- To provide you with our application
- To fix bugs or identify and repair errors
- To build new application features
- To detect and resolve security incidents
- To host our application
- To prevent or investigate criminal activity
- To prevent or investigate fraud
- To prevent, detect, and resolve security issues
- To comply with a legal obligation
Identifying information - Alias
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Email service providers
Reason(s) for sharing
- To enforce our Terms of Service
- To manage our interactions with you
- To process transactions
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Data analytics providers
Reason(s) for sharing
- To analyze your interactions with us or our application
- To detect and resolve security incidents
- To fix bugs or identify and repair errors
- To prevent, detect, and remove spam
- To prevent, detect, and resolve security issues
- To provide you with our application
- To build new application features
- To host our application
- To prevent or investigate fraud
- To prevent or investigate criminal activity
Identifying information - Device location
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Government or law enforcement entities
- Data analytics providers
Reason(s) for sharing
- To comply with a legal obligation
- To prevent or investigate criminal activity
- To prevent or investigate fraud
- To analyze your interactions with us or our application
- To detect and resolve security incidents
- To fix bugs or identify and repair errors
- To prevent, detect, and resolve security issues
- To provide you with our application
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only
- Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
- Destroying and/or deleting personal information once we no longer need it
- Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)
- Maintaining up-to-date software and safeguards
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children's privacy
This Application is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Application.
Analytics programs
This Application uses the following analytics program(s) to collect information about you and your behaviors: AWStats. To learn how to opt-out, please visit the website(s) of the analytics program(s) listed. You can also opt out of cookies by using our cookie consent banner.
Information retention
We retain all of the information that we collect until no longer required to fufill the contract and/or protect our legal interests..
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the “Your rights” section below for more information regarding exercising your privacy rights related to direct marketing.
Your rights
Depending upon where you reside‚ you may have the following rights with regard to your personal information:
The right to access the personal information that we hold about you.
Applies To
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
Applies To
The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
Applies To
The right to request that we amend any of the information that we have collected about you.
Applies To
The right to withdraw your consent to the processing of your personal information.
Applies To
The right to request that we restrict the processing of your personal information.
Applies To
The right to request that we delete some or all of the personal information that we have collected about you.
Applies To
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
Applies To
The right to opt out of the use of your personal information for purposes of direct marketing.
Applies To
The right to opt out of sales of your personal information.
Applies To
The right to opt out of tracking of your location.
Applies To
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
Applies To
The right to opt out of the use of your personal information for automated decision making purposes.
Applies To
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
jgSolutions
info@tactraq.com
Postfach 20 04 07, 51343 Bergisch Gladbach
Germany
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Postal / Shipping address
- Billing address
- Email address
- Alias
- Information regarding your interaction with our website or application
- Device location
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
jgSolutions
+49 (0) 2202 9817237
info@tactraq.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.
Location of data processing
All data processing activities undertaken by us take place in Germany and United States.
Third-party websites
This Application may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring data
We may transfer your personal information for processing to United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.
Questions
If you have any questions about this Privacy Policy, please contact us at info@tactraq.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this application.